Terms of Service

Last updated: February 14, 2026

Welcome to Kenya Lampshades (W) Limited. By accessing and using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. General Terms

By using this site, you represent that you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract. You may not use our products for any illegal or unauthorized purpose.

2. Products and Pricing

All product descriptions, images, and prices are subject to change without notice. We reserve the right to limit quantities and discontinue products at any time. Prices are listed in Kenyan Shillings (KES) and do not include applicable taxes or shipping costs unless otherwise stated.

We strive to display product colors and details as accurately as possible, but we cannot guarantee that your device's display will accurately reflect the actual product colors.

3. Orders and Payment

By placing an order, you are making an offer to purchase products subject to these terms. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

Payment must be received before orders are processed. We accept payment methods as displayed at checkout. All payments are processed securely through our payment providers.

4. Shipping and Delivery

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

Please refer to our Shipping Policy for detailed information about delivery times and costs.

5. Returns and Refunds

Our Return Policy governs all returns and refunds. Please review it carefully before making a purchase. Custom or personalized items may not be eligible for return.

6. Product Use and Safety

Our lampshades and lighting products must be installed and used according to provided instructions and local electrical codes. Improper installation or use may void the warranty and create safety hazards. We are not liable for damage or injury resulting from improper use, installation, or maintenance.

7. Intellectual Property

All content on this site, including text, images, logos, designs, and product descriptions, is the property of Kenya Lampshades (W) Limited and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, Kenya Lampshades (W) Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product.

9. Warranty

Our products are covered by our Warranty Policy for manufacturer defects. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular purpose.

10. Privacy

Your use of our website is also governed by our Privacy Policy. We collect and use your personal information as described in that policy.

11. Governing Law

These Terms of Service are governed by the laws of Kenya. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Kenya.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of those changes. We encourage you to review these terms periodically.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our Contact page.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.